Here, I’ll roast Altice’s awful UX. Featuring:
selfcare.altice.com.doI’ll roast the password-change process (no hints 💀), the “maintenance notice” that only shows up when you try to login, the confusing and overly “clean” UI of the app, etc…
Update: They turned the 4-digit requirement into a 6+ digit requirement (IIRC). They even forced users to reset their “passwords” (actually PIN) so that the new system could accept them. That was one of the many reasons I could never log-in.
The CAPTCHA was very insidious to me, as a uBlock-medium-mode user: it was served by www.google.com, how could I possibly guess that? There wasn’t even a visual indicator that a CAPTCHA should be there. I was expected to know that I should unblock a domain that’s meant for searching the web. At least cloudflare has the decency to use an obvious challenges.cloudflare.com and it even says “Please unblock” when JS is enabled but the host is blocked!
to-do
https://eev.ee/blog/2011/12/04/fuck-passwords/